A great and “simple” experience!! I couldn’t put up with the calcium build up at my new house anymore. I used a different company at my last house and the install was not as clean and good looking. You can tell Abel takes a lot of pride in his craft. They use the highest quality resin that can go in a softener. The smaller tank is a whole house carbon filter and I’m glad I got that installed, the chlorine taste is gone. I did my research before buying this one and I was between the Kinetico and the Simple. Simple only installs the USA made Clack control head with the good resin which will last a long time and I didn’t care about the $10/year savings on a “no electricity” one. Lisa guided me through the selection process for size and the different options over the phone. It’s truly a simple process and now the hard water spots are gone, dishes are cleaner and my skin is softer. Read Less

Lisa and here team are exceptional and everything that I was hoping to be true based on their reviews. Having moved here from out of State I needed know the basics about my water softener. Lisa was highly informative and genuinely helpful in briefing me on everything I needed to know about service and maintenance for my water softener. Her team that treated my softener were very professional and also helped me in understanding the operations of my softener. I highly recommend Lisa and her team at Simple Water Softeners to friends and family. This is one of those rare businesses that serves the customer so well, other businesses could learn from them. Read Less

I had a great experience with Simple Water Softeners. Lisa is very knowledgeable and help me select the right size of softener for my house. The install team was on time, helpful, courteous, and professional. They kept me involved as needed in the install and left the area clean and neat. I could not be more pleased with the whole process. I recommend them above all the other water softener companies in the city. Best price, great service, happy customer. Read Less

I am so glad I found Simple Water company, so far the customer service has been outstanding. We are familiar with the benefits of having a soft water in the house and years past we usually settled for whatever company Lowes contracted with and the customer service was not always the best. This is a new build and the builders had recommended Elite Water & unfortunately, I did not feel I would be treated as a valued customer. After I reached out by email Lisa provided just the right amount o detail to help us select a water softener unit to fit our needs, we also added the R/O unit. The technicians arrive promptly and got everything installed quickly and professionally. 2 weeks later, "Brian" provided a check in to tested the water, reeducate us on how to take care of the units and made sure there were no leaks. Need I say more. 🙂 You will not be disappointed and I've already recommended their services to my neighbors. Read Less

If you're looking for a sign, this is it! They're simply the best! Go with them, you will not be disappointed! Nobody came close in terms of price, professionalism, or customer experience. Simple Water Softeners overdelivered, exceeded all my expectations and we're extremely fast scheduling and installing my water softener. The quality of their supplies(Clack Valves, Enpress Tanks) and work is excellent. The entire process, from inquiry to installation was completed in less than 3 days and I didn't feel pressured, or rushed by the sales dept. I came in with a ton of questions—to which I had researched answers to—and every employee answered with clarity and truth. They are honest, and keep the customer's best interests in mind. I received estimated from 4 other companies in the San Antonio area. All other companies pressured me into buying extra equipment, maintenance plans, or some other sort of service I wasn't interested in. Simple Water Softeners mentioned their full gamut of offerings, but not once pressured me into anything else. Simple Water Softeners gave a fair market price. Not only that, but the plumbing was masterfully installed. Can't see primer/glue runs anywhere, no odd angles on tubing, every tube is insulated, entire plumbing-job is aestethically pleasing. They also cleaned after the install, filled/leveled the trench dug, provided +150lb of quality salt! 11/10. I'll recommend these people to anyone asking! Read Less