Super easy to get a hold of, received very detailed information with pictures and prices! Lisa was so helpful and made it so easy to choose them over other big companies. She fit me in and even helped with rescheduling when I wasn't able to keep my appointment. Installation was smooth and guys were so nice and helpful! So happy I chose them! Read Less

Our house had an old Whirlpool that was no good. We quoted out the top four water softener companies by Google reviews and came down to Simple and another company. We chose Simple because of: the near perfect Google review history, the customer service experience, our understanding of the quality of the product, and their competitive price point. The other three companies almost insisted on having a sales rep come to our home, test our water, and try to sell us their product, we avoided all of this by insisting a quote over the phone. The other three companies were very much sales people and at times diminished the other companies' products in order to try to make the sale. Simple was quick to give us a quote over the phone, Lisa was great to answer all of our questions with direct answers and give us the information we needed to make a decision. After we chose Simple, Eddie was at our house the next day to install the Simple 45K unit. Eddie let me shadow him during the install, answered all of my questions, and took extra time to re-plumb my drain line to ensure water was not leaking. Eddie was sure to do it right the first time, he also aligned everything on the unit to ensure it looked good (see photos). We're very happy we chose Simple and would recommend highly recommend them Read Less

Simple Water Softeners is Awesome! No high pressure sales, No "we can't tell you anything until we send out a sales rep to test your water". Just straight forward information and solutions at reasonable prices. The Installers were great and got us set up in just about an hour. I purchased a new water softener to replace a 15 year old Culligan and paid half the price I paid 15 year ago including installation. Read Less