A great and “simple” experience!! I couldn’t put up with the calcium build up at my new house anymore. I used a different company at my last house and the install was not as clean and good looking. You can tell Abel takes a lot of pride in his craft. They use the highest quality resin that can go in a softener. The smaller tank is a whole house carbon filter and I’m glad I got that installed, the chlorine taste is gone. I did my research before buying this one and I was between the Kinetico and the Simple. Simple only installs the USA made Clack control head with the good resin which will last a long time and I didn’t care about the $10/year savings on a “no electricity” one. Lisa guided me through the selection process for size and the different options over the phone. It’s truly a simple process and now the hard water spots are gone, dishes are cleaner and my skin is softer. Read Less

Lisa and here team are exceptional and everything that I was hoping to be true based on their reviews. Having moved here from out of State I needed know the basics about my water softener. Lisa was highly informative and genuinely helpful in briefing me on everything I needed to know about service and maintenance for my water softener. Her team that treated my softener were very professional and also helped me in understanding the operations of my softener. I highly recommend Lisa and her team at Simple Water Softeners to friends and family. This is one of those rare businesses that serves the customer so well, other businesses could learn from them. Read Less

I am so glad I found Simple Water company, so far the customer service has been outstanding. We are familiar with the benefits of having a soft water in the house and years past we usually settled for whatever company Lowes contracted with and the customer service was not always the best. This is a new build and the builders had recommended Elite Water & unfortunately, I did not feel I would be treated as a valued customer. After I reached out by email Lisa provided just the right amount o detail to help us select a water softener unit to fit our needs, we also added the R/O unit. The technicians arrive promptly and got everything installed quickly and professionally. 2 weeks later, "Brian" provided a check in to tested the water, reeducate us on how to take care of the units and made sure there were no leaks. Need I say more. 🙂 You will not be disappointed and I've already recommended their services to my neighbors. Read Less

Theses guys are the best! Lisa and the team helped us get our set up over a year ago. After install, they told us that we would need to upgrade the water filter, as they found the water in my area was a bit different than what the current tank could handle. They came by and installed a new tank free of charge giving us one year extended life in the carbon filtration. Great work @Simple Water Softeners! Way to have integrity and stick to your word! Read Less

I cannot recommend Simple Water Softeners more! We had a water softener installed and they took the time to go over everything with me. They were in and out within 50 minutes and I was very impressed! Their staff is extremely professional, personable, and respectful. We are definitely contacting them for more services in the future. Read Less