You wanted clean filtered water for your family, so you purchased a whole house filter. A whole house filter removes chlorine, herbicides, pesticides and organics and it gives you nice water. Whole house filtration needs to be maintained, if not properly maintained you will get adverse effects from it. The media or the filter in a whole house filter needs to be replaced on a regular basis. Find out from your installer what is their recommendations.
The big blue filter has a carbon filter in it and needs to be replaced 3 to 6 months. If you have a separate tank full of carbon two to three years depending on the size of tank and what type of carbon you have. Whole house filtration is water goes through carbon. Over time carbon can harbor bacteria. There is different kinds of carbon used, some will last longer. But the key to having a whole house filter benefit your family is maintain it properly. If you have not had time to change the carbon as scheduled by-pass it. You will get better water without it than using one that is too dirty.
Simple Water Softeners whole house filter on by-pass until you get time to have changed out. Give us a call at (210) 960-2555 or email us at firstname.lastname@example.org if you need the media changed out of your whole house filter.